organizational that support strategic initiatives

Employees across the organization must work closely together to develop strategic initiatives that create competitive advantages.

For chapter 5, I can compare the responsibilities of a chief information officer (CIO), chief technology officer (CTO), chief privacy officer (CPO), chief security officer (CSO), and chief knowledge officer (CKO).

Besides that, I can know the gap between IT people and business people and the primary reasons this gap exists.

Organizational fundamentals include ethics and security that I understand a little bit of them.

Measuring the success of Strategic Initiatives

In this chapter, I have learn and understand about..
The comparison between efficiency and effectiveness, that is
Efficiency IT metrics measure the performance of the IT system itself including throughput, speed, and availability.
Common types :
Throughput, Transaction speed, System availability, Information accuracy, Web traffic, Response time.
Effectiveness IT metrics measure the impact IT has on business processes and activities including customer satisfaction, conversion rates, and sell-through increases.
Common types :
Usability, Customer satisfaction, Conversion rates, Financial.
Besides that, I'm more understand about supply chain management metrics and customer relationship management metrics than website metrics.
In business process engineering and enterprise resources planning metrics, I only understand about their definition.